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Quick overview of Priceline's
Priceline.com stands as one of the most popular, well-known, and financially secure Internet shopping sites and enjoys excellent repeat business. "Name your own price" for airline fares, cars, and hotels has become a reality.
Priceline Better Business Bureau report
As of August 28, 2012, Priceline maintains an A+ Better Business Bureau rating. The company has been a Better Business Bureau accredited business since 1998, other than a brief suspension during 2000 discussed below.
The Better business Bureau bases Priceline's A+ rating on
Nevertheless, BidOnTravel.com reminds you that
Nearly alone among "dot.com" companies, Priceline.com avoided long-term debt even during the marked downturn in travel following the Pentagon and World Trade Center attacks. This stability helps protect your travel investment.
A generally weak travel environment and global recession actually helped Priceline. With more hotel rooms and rental cars available at deeply-discounted prices, a greater percentage of "Name your own price" bids get accepted. In addition, more people seek values in its "Express Deals for Hotels," which require no bidding.
Customer service overview
Rapid growth since Priceline.com opened to the public in 1998 has not come without significant problems. During Priceline's first two years,
Faced with so many complaints, the board of directors of the Better Business Bureau in Connecticut (where Priceline is based) suspended Priceline.com's membership during September, 2000.
However, just two months later the the Better Business Bureau board voted to reinstate Priceline.com after finding major changes. Priceline had quickly
Perhaps most importantly, Priceline accelerated its transition from the creative "start up" management of its first several years to a management experienced in operating a major business.
As a result, you are unlikely to have a negative experience using Priceline.com today.
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